Contact us

• How can I trust your service/company?

  Cambridge Proofreading has served 77,000+ clients in 110+ countries. We’re registered in the State of Illinois, and you can verify our LLC registration and Certificate of Good Standing by searching for Cambridge Proofreading LLC in the Illinois Department of Business Services database.

  You can also read independent reviews from our clients on TrustPilot.

  We accept payments via PayPal, the internet’s most popular and secure payment gateway, as well as Braintree and Alipay.

  We recommend that you read our blog post about avoiding scam proofreading services and carefully evaluate whom to trust with your documents.

• What are your prices?

  We have flat-rate pricing based on word count, service level (one-editor or two-editor) and turnaround time. Enter your word count into our pricing calculator for an instant quote and return time.

• Do you have a money-back guarantee?

  If you’re not satisfied with the service you’ve received and can cite fair justifications, we’ll provide a re-edit or issue a partial or full refund. Please contact us if you have any questions.

• Will my files be kept secure and confidential?

  Any files submitted to us will be kept in the strictest confidence.

  Only the editing manager and your assigned editor will have access to your files. We do not share client files externally under any circumstances.

  All client files are automatically deleted from our system 15 days after we complete the order. If you’d like us to delete them sooner, please email us—we are more than happy to oblige.

  We will gladly sign non-disclosure agreements (NDAs) on request.

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